Indochine – Central Tour (2022)
Paris, Stade de France: Saturday May 21, 2022
Bordeaux, Matmut Atlantique: Saturday June 4, 2022
Marseille, Orange Vélodrome: Saturday June 11, 2022
Lyon, Groupama Stadium: Saturday June 25, 2022
Lille, Stade Pierre Mauroy: Saturday July 2, 2022 + Sunday, July 3, 2022
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– Ticket refunds –
You can get your tickets refunded until August 31, 2021:
Tickets purchased via France Billet network (Francebillet.com, Fnac, fnacspectacles.com, Carrefour, Géant, Système U, Intermarché):
Customers who purchased tickets on the web (e-ticket or thermal ticket) can:
> Either contact directly report.centraltour@francebillet.com to get a refund, by sending a copy of the original tickets, crossed out with a pen with the mention “Cancelled”.
> Or send the original tickets to be refunded by post service, before 31/08/2021, preferably in a secure envelope, to the following address FRANCE BILLET – REPORT, 40 rue Jean Jaurès, 93170 BAGNOLET. The refund will be made by crediting the account of the bank card used for the purchase or by check. Please specify your postal address in your letter.
Customers who have purchased their tickets in store and have taken out cancellation insurance may :
> Either contact directly report.centraltour@francebillet.com to get a refund, by sending a copy of the original tickets, crossed out in pen with the mention “Cancelled”.
> Or send the tickets to be refunded by post so that they arrive before 31/08/2021, preferably by secure mail, to the following address FRANCE BILLET – REPORT, 40 rue Jean Jaurès, 93170 BAGNOLET. The refund will be made by check. Please specify your postal address in your letter.
Customers who have purchased their tickets in-store without having taken out entertainment insurance must go to the sales point (with their tickets) where the last were bought.
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For tickets bought via the Ticketmaster network (Ticketmaster.fr, Auchan, Leclerc, Cora, Cultura):
For tickets purchased via ticketmaster.fr, leclercbilletterie.com, billetterie.auchan.fr, billetterie.cultura.com, please follow the procedure on this link.
For tickets bought in store (Auchan, Leclerc, Cora, Cultura), please go to the store where you bought your tickets, with your tickets.
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For tickets purchase via the SeeTickets and Infoconcert network: the procedure to get a refund will be detailed on the upcoming e-mail that will be sent by SeeTickets. More information on this link.
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For tickets purchase on Play Two website: the refund procedure will be detailed on the upcoming e-mail that will be sent by Play Two.
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Purchase via the stadium ticket offices:
BORDEAUX
For tickets purchased via the matmut-atlantique.com website, please send an email to contact@matmut-atlantique.com indicating your order number.
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MARSEILLE
For customers who bought tickets on ticketterie.orangevelodrome.com, here is the link to get a refund.
For group and CE customers who bought via our dedicated ticketing service, you can contact the e-mail address billetterie@om.fr.
More generally, for any question, customers can contact the Stade Vélodrome customer service or by phone at 0484453800.
The FAQ is also available on the Orangevelodrome.com website.
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PARIS
For tickets purchased via the stadedefrance.com website, please send an e-mail to contact@stadefrance.fr, including your order number.
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LYON
Purchase of tickets on line (Groupama-Stadium.com website)
For any request concerning the purchase of concert tickets, made on the Groupama-Stadium.com website, please contact the Ticketmaster sales network.
Purchase of transport tickets made online on the Groupama-Stadium.com website
For any request concerning the purchase of a ticket, made on the Groupama-Stadium.com site, please contact the Olympique Lyonnais customer service, by e-mail serviceclient@ol.fr (with your transaction number). The request must be made by the person who made the purchase.
Purchase of PSH/PMR tickets at the OL ticket office or by phone via the OL customer service
Each customer will be contacted directly by the OL customer service, as soon as possible, to register a possible refund request.
Purchases made by companies or BtoB buyers
Please contact the BtoB department by sending an e-mail to billetterie@ol.fr.
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LILLE
Purchase on Stade-pm.com: here is the procedure to follow
For all CE and PMR/PSH group orders, the procedure to get a refund will be detailed on the e-mail that will be sent to you.
